FAQ
Where are you located?
Nico Lev Salon is a private suite inside Optima Salon Suites located on the 2nd floor of the Real Real building. 8500 Melrose Ave #209, West Hollywood, CA 90069
What’s parking like in the area?
There’s a variety of parking options in the area. 8500 Melrose Ave has an underground parking lot off of La Cienega Blvd ($3.75/20 minutes, up to $22.50 for the day). Public parking around West Hollywood ranges from $10-15/day flat rate. There’s also 2-hour meter parking along Melrose Ave, and free 2-hour parking in the surrounding neighborhoods.
Do I need to wash my hair before the appointment?
Yes! Washing your hair with shampoo 24-48 hours prior to your appointment is perfect. Please avoid too much product on the ends, and come without dry shampoo on your scalp.
Do you offer A La Carte services?
A la carte, maintenance, and express services are offered to returning guests.
What’s your cancellation policy?
Things happen, and sometimes appointments need to be postponed or canceled. I totally get it! Please do reach out to me asap if you need to adjust your appointment. Deposits are always transferrable with at least 24 hours notice. Deposits are transferable only one (1) time for adjustments made to appointments with less than 24 hours notice. Deposits are non-refundable.